Services & Policies

About Us
Events Partner has been Singapore’s leading provider of premium modern furniture rentals for events and exhibitions since 2011. Committed to ESG (Environmental, Social, and Governance) principles, we focus on sustainable practices that reduce our environmental impact while fostering long-term business growth for our clients & stakeholders.

We offer a curated range of modern event furniture, from custom in-house designs to pieces by renowned designers around the world. With extensive event furnishings and selections to choose from for just about any occasion—whether it’s a party, corporate meeting, wedding, or large-scale exhibition, our diverse styles help transform your vision into a unique, memorable event.

With an experienced team, client-first approach, and growing inventory, we’re ready to support events of all sizes, delivering not just furniture but an exceptional experience that leaves a lasting impression.

Event Furniture Hire
As Event Furniture Hire Specialists, Events Partner supplies top of the range designer replica furniture for hire. We provide everything from corporate sofa settings popular in conferences & exhibitions to funky and unique furniture hire for your wedding, party, or private events.

For more on the latest furnishings we have to offer, do check out under Catalogue Tab for New Products.

Bespoke Hire / Customization / Sourcing of products not on your website
No worries! We are continuously looking to expand our hire inventory! Kindly email to sales@eventspartner.com.sg with pictures, dimensions, and drawings if applicable on what you may require and we will do our best to fabricate or source the right furnishing for you. Please note that for customization, ample time is required to be fabricated to ensure the quality of the finished product.

Sticker Branding On Illuminated Series Furniture
Shout Out your brand/logo with our sticker branding services. We provide sticker branding that can be branded on our illuminated furniture!

Be it cutout or direct pasting, by placing artwork, company or event logos, this extra effort can help create an effective way to relay vision and messages that will impact clients, and consumers and increase your return on investment. For sticker customization on furniture needs, kindly email to sales@eventspartner.com.sg with the appropriate working files. Please see the following pointers below as well.

To proceed with sticker branding, please take note of the following requirements;

• 10 working days lead time upon invoice and finalization of artwork. Please note the major Criteria will be based upon the finalization of the artwork.
• Artwork provided to us be in Adobe Illustrator (Ai) or EPS files, we do not accept JPEG/PNG/PSD due to resolution issues.
• For urgent requests, the following shall be subjected to operations availability and shall be advised accordingly.
• For requests less than 3 working days lead time, orders shall not be accepted to avoid compromising on the quality and service rendered.
• Please note stickers recommended are to be of 3M High Grade / Oracal Intermediate Cal 651, equivalent or more as the Illuminated Series has porous surfaces which may affect the ability for the stickers to remain attached after a certain period of time.

Space Planning & Styling
We assist individuals, event planners, organizations, and companies in selecting the perfect furnishings to style their venue spaces.

As lovers of exceptional furniture design that leaves a lasting impression, we take pride in creating stunning aesthetics. Our team dives into floor plans, highlights color themes, selects designs, and carefully chooses furnishings that will elevate your event into an exquisite and stylish experience.

• For events with 250 pax & below: The first layout drawing incurs a service fee of SGD $75 before GST, which includes one complimentary revision. Subsequent revisions will incur a fee of SGD $50 before GST.

• For events with more than 250 pax: Please contact us at sales@eventspartner.com.sg for personalized assistance.

Distribution – Illuminated Series
Events Partner Pte. Ltd. is proud to be the distributor of the Illuminated Series of furniture. This collection, crafted from polyethylene, features integrated LED lighting, making it perfect for both indoor and outdoor use. The Illuminated Series is highly versatile, with applications ranging from hotels and entertainment spaces like bars and clubs to commercial facilities and outdoor environments. With customizable color options and adaptable usage, it’s designed to meet a wide variety of needs.

Manufactured using rotational molding, the Illuminated Series offers several impressive features:
• Eco-friendly, non-toxic polyethylene (PE) material
• Superior durability: resistant to breakage and impact from normal handling, outperforming conventional furniture
• Longer service life compared to traditional furniture
• Lightweight and portable, thanks to its rechargeable lithium battery
• Equipped with built-in RGB LED lighting, offering 16 color options and 4 fixed lighting effects, all controlled via remote

For those interested in purchasing or supplying the Illuminated Series, please reach out to us at sales@eventspartner.com.sg for more information.

Commercial Projects & Installation
Events Partner now supports commercial projects of all scales by providing product knowledge, cost analysis & tailored recommendations based on our client’s specific needs.

We specialize in the following areas:
• Tables & Chairs for restaurants, cafés, hotels, bars, and event spaces
• Customized furniture solutions
• Illuminated furniture

For any enquiries, feel free to contact us at sales@eventspartner.com.sg. We’re happy to assist you.

CLEARANCE SALE
In our commitment to reduce waste and harm through means of reuse, reduce & recycle, Events Partner releases some of its beloved used designer replica furniture for sale to the masses from time to time.

For those who love gorgeous replica designer furniture but are stuck with a tight budget, purchasing a CLEARANCE SALE furniture may prove to be an effective way to reduce cost and also do good for our planet!

All CLEARANCE SALE furniture is kept at its best conservation conditions but may be still subjected to wear and tear which will be priced accordingly. Depending on the condition, a discount of 25% to 75% may be applied on the sale of the product which helps to provide substantial savings compared to purchasing a new piece.

For more on CLEARANCE SALE furniture available, visit us at Carousell or kindly email to sales@eventspartner.com.sg for assistance!

Terms & Conditions
Events Partner reserves the right to amend the following policies without prior notice.
* Effective 18 September 2024, the following changes apply:

Terms Of Hire
• All furniture hire is subject to availability on the requested delivery and collection dates.
• Order reservations become effective only upon our order acceptance/confirmation via Email or WhatsApp, accompanied by an issued invoice through the same channel.
• While we strive to maintain our event furniture in excellent condition, please note that as rentals, they may not be in brand-new condition.
• Events Partner reserves the right to suspend delivery or installation if payment terms are not met. We also retain the right to reclaim furnishings, with associated costs billed to the Hirer/Customer or Company.
• A 5% monthly interest will be applied to overdue accounts that do not adhere to the agreed payment terms.
• Furniture hire does not include transportation charges and Goods and Services Tax (GST). Please refer to the “Delivery Times & Fees” section for further details.
• For international orders related to exhibitions/events held in Singapore, GST may not apply. Kindly email us at sales@eventspartner.com.sg for further details.

Rental Duration Policy
• Short-term furniture hire: 1-3 days or 4-6 days in Singapore.
• Mid-term & long-term rentals/contracts: More than 6 days, up to 3 years.
• Any extension beyond the agreed hire period will be treated as a separate hire.

Rental Pricing Policy
Rental pricing is based on consecutive rental days and cannot be split across non-consecutive dates.

Rental Location Policy
• Different Venues: Renting furniture at multiple locations will be considered new orders.
• Same Venue Turnover: Logistics fees will apply for shifting or turnover of furnishings within the same venue. Please refer to the Delivery Times & Fees section for details.

Handling
• The Hirer assumes full responsibility for using the furniture as intended during the rental period.
• Prior to the start of the rental, both Events Partner and the Hirer must jointly inspect the furniture for any defects, which should be addressed at that time.
• The Hirer is required to handle the rented furniture with care and follow all provided safety and operational guidelines.
• Attaching or affixing items to the rented furniture requires prior approval from Events Partner, to ensure the furniture’s integrity is not compromised.
• The Hirer is liable for any delays, costs, or damage resulting from negligent use or loss of the rented furniture, and items must be returned in clean, functional condition.
• In the event of lost or damaged furniture, replacement costs start from a minimum of 300% of the rental value.
• Events Partner assumes no liability for damages when moving items that are not rented from us. If manpower services are required, additional charges will apply.

Cancellation
In the event of a cancellation due to unforeseen circumstances, the following policies will apply:
Any changes, reduction in items, or cancellation of the entire order will incur cancellation fees as the following below;
– More than 2 weeks before the delivery date: 30% of the total bill.
– 2 weeks before the date of delivery: 50% of the total bill.
– 1 week before date of delivery: 70% of the total bill.
– 3 days or less before the delivery date, or once items have been delivered onsite: 100% of the total bill.

• For fabricated/bespoke items, no cancellations are permitted, and the Hirer will be responsible for paying the full amount.

Exchange / Swap Policy For Undelivered Orders
•This policy applies only to orders that have not yet been delivered and must be requested at least 72 hours before the scheduled delivery date. It does not apply to items already delivered onsite, which are fully chargeable at 100%.
• If changes are required after an order has been placed but prior to delivery, a minimum 30% exchange/swap fee based on the hiring cost will be charged excluding transport & gst. This fee covers the blocked rental period and operational costs to facilitate the item exchange.

For swaps involving items already delivered onsite, additional manpower and logistics fees will apply. Please refer to the Delivery Times & Fees Tab section for further details.

Liability
• Events Partner Pte. Ltd. is not responsible for any personal injury, death, loss, or damage arising from improper use of furniture, in situations beyond reasonable control.
• Events Partner Pte. Ltd. is not liable for indirect losses resulting from the primary loss or damage, including but not limited to lost income, business, profits, contracts, or data. This applies regardless of whether the cause is negligence, breach of contract, or other reasons.
• These Terms & Conditions do not limit or exclude liability for death or personal injury caused by any act or negligence of Events Partner Pte. Ltd.

* With Immediate Effect from 13 Sep 2024, please see the following updated cost of fees due to rising operational costs. Events Partner is committed to providing only the best of our services for our valued clients.

Last-Minute Order Fees
Orders placed with less than 3 working days’ notice may incur additional delivery fees.
This is to account for the additional logistics required to fulfill your order on short notice.

* Any changes to the delivery timing should be made at least 24 hours before the event date, any last minute changes shall be strictly subjected to logistics availability and may not be entertained to ensure fairness to other parties.

• GPS Tracking – Events Partner’s fleet are all GPS-tracked to ensure smooth delivery.
• Our transport services are aligned with current market rates for 3rd-party logistics, but with added value.
  This includes manpower, packaging, cleaning materials, and insurance for the goods in transit.

For orders SGD$12,500 and above
Delivery charges shall differ from the table as shown above due to the scale of furnishing, manpower, and vehicles required; Please feel free to contact at sales@eventspartner.com.sg for clarification.

For orders that need to climb stairs
If the delivery team needs to climb more than 2 flights of stairs to reach the location, 50% of the total Setup/Teardown costs will apply.

Self Collect / Return Matters
For self-collection and return, the hirer will be responsible for any damages incurred during transit, as 3rd-party logistics services engaged by the hirer typically do not provide insurance for the items.

Misc Logistics FAQ
• When moving non-Events Partner items, we have no liability for damages. The hirer must provide an indemnity form, and manpower services will be charged if needed.
• For Same Venue Turnover: For shifting / turnover of furnishings, a minimum 20% fee shall apply for furniture of the hired value and apply only to a single turnover, cost may differ depending on the complexity of the request.
• For Exhibitions, tradeshows & fairs – Transportation charges listed do not include personnel passes, vehicle pass fees, or additional charges that might be imposed by the venues. Hirers must provide passes or will incur charges. Multiple booth requirements and add-on fees for logistics costs may apply. Contact sales@eventspartner.com.sg for more information.

Payment Methods

• • Q: What are the available payment methods?
  • A: Events Partner accepts PayNow, Bank transfer & Credit Card. Please send the PayNow/bank slip to us once it is done for proof of payment. Payments should be made via the following as shown below;

  • MODE OF PAYMENT
    Full payment via PayNow Strictly input INVOICE NO. under Ref No.	Full payment via Bank Transfer latest 7 days before the event Strictly input INVOICE NO. under Ref No.	Full Credit Card payment via PayPal latest 7 days before the event Strictly input INVOICE NO. under Ref No.	Terms limited to Corporate Account Holders

• For cheque payments, kindly note all cheques should be crossed A/C payee only and made payable to: Events Partner Pte. Ltd, with the Invoice No. at the back of the cheques and to be given 3 days before the event.

• For Bank Transfers, kindly email sales@eventspartner.com.sg for further details.

• We accept Mastercard/Visa Credit Card payments via PayPal (Additional 4% platform fee), kindly email sales@eventspartner.com.sg for further details.

• We now accept PayNow, please key in UEN no.: 201025028N & strictly input INVOICE NO. under Ref No. and email/send us the screenshot once done.

Privacy Policy
Events Partner Pte. Ltd. ensures the security of all transacted information on our site using appropriate physical, electronic, and managerial measures to prevent unauthorized access or disclosure. Collected information adheres to the Personal Data Protection Act 2012 and is stored securely for internal use or authorized promotions only. Contact us for inquiries.

Intellectual Property & Copyrights Act
Events Partner is a contemporary event furniture rental company in Singapore. Some available rental items not designed by Events Partner, including those by Herman Miller, Charles or Ray Eames, Knoll, Fritz Hansen, and others, are replicas not affiliated with the original creators.

Content Ownership
Information provided by Events Partner / Events Partner Pte Ltd on the site is Events Partner’s property and is proprietary. Events Partner grants a limited, non-exclusive, non-transferable, non-sub-licensable right and license for personal or internal business use of the site and services. No redistribution of content or services is allowed without direct authorization. This does not grant you any copyright, patent, trademark, or proprietary rights of Events Partner. Third-party data may be included and verified, but accuracy is not guaranteed.

Restrictions & Indemnification
The site must not be used for unlawful activities, violating laws/regulations, or infringing on Events Partner’s or third parties’ rights. You agree to indemnify Events Partner for any claims, liabilities, costs, and expenses arising from your use and any breach of these terms.

Force Majeure
Unforeseen conditions beyond Events Partner’s control, like war, strikes, natural disasters, etc., leading to site/content/service disruptions, are not considered breaches of these terms.

FAQ

Q: Where do I go to see the latest furnishings online?
A: You can now view the latest in our furniture under the Catalogue Tab. Do visit us from time to time as we update our website frequently!

Q: Where do I go to download the PDF Catalogues?
A: You can download our catalogue via the following link here.

Q: How Do I use the Autoquote System™ ?
A: The New Autoquote System™ is designed to provide a quick quote in less than a minute, giving you fast information to plan for your event with an experience similar to shopping online. To learn how to use it, you can watch the following video here.

Q: Why do you not provide order confirmation/processing through the website?
A: Events Partner is committed to providing quality customer service. To ensure that all details are obtained smoothly & no omissions are left out. This helps to reduce the unnecessary hassle of refunds, errors, and mistakes made in the event you click or provide the information wrongly!

Q: Is my personal information safe when I submit it online?
A: Yes! All information kept with us is confidential, you can find out more details by checking out the Legal & Privacy Policy.

Q: What are the payment methods you accept?
A: We accept cheques, bank transfers, and credit card payments via PayPal and PayNow. For more details, please check under Payment Methods.