Last-Minute Order Fees

Orders placed with less than 3 working days’ notice may incur additional Delivery & Setup / Teardown fees.

This is to account for the additional logistics required to fulfill your order on short notice.

* Any changes to the delivery timing should be made at least 24 hours before the event date. Last-minute changes shall be strictly subject to logistics availability and may not be accommodated, to ensure fairness to all parties.

GPS Tracking – All Events Partner delivery vehicles are GPS-tracked to ensure smooth delivery.
Our Delivery & Setup / Teardown Fees are aligned with current third-party logistics market rates while including additional service support.

Delivery & Setup / Teardown Fees include complimentary manpower, packing, handling, cleaning materials, and goods-in-transit insurance.
The vehicle type and number of vehicles required are determined by the order volume, item type, and site conditions.

Total fee = Rate × Number of trucks × Number of trips

Delivery / Collection Time	Vehicle Type (Per Truck, Per Trip)	Orders Up To S$999.99 Before GST	Orders S$1000 and Above Before GST
During Office Hours (Mon-Sat) 9am-6pm	Standard (14ft) Heavy (24ft)	$60	From $65 From $130
After Office Hours (Mon-Sat) 6:01pm-12am & 5am-8:59am (Sun & PH) 5:01am-12am	Standard (14ft) Heavy (24ft)	$120	From $130 From $260
Night Shift Hours (Mon-Sun & PH) 12:01am-5am	Standard (14ft) Heavy (24ft)	$180	From $195 From $390

For orders of S$12,500 and above

Delivery & Setup / Teardown Fees may differ from the rates shown above due to the scale of furnishing, manpower, and number of vehicles required. Please contact us at sales@eventspartner.com.sg for clarification.

For deliveries involving stairs

If our delivery team is required to carry items up or down more than 2 flights of stairs, a surcharge of 50% of the applicable Delivery & Setup / Teardown Fee will apply.

Self-Collection / Return

For self-collection and return, the hirer will be responsible for any damages incurred during transit, as 3rd-party logistics services engaged by the hirer typically do not provide insurance for the items.

Additional Logistics FAQs

When handling, moving, or relocating items not supplied by Events Partner, Events Partner shall not be liable for any loss or damage. The Hirer must sign the indemnity form before work commences. Additional manpower or equipment charges may apply where required.
For Same Venue Turnover: For shifting/turnover of furnishings, a minimum 20% fee shall apply to the hired value of the furniture and shall apply only to a single turnover; the cost may differ depending on the complexity of the request.
For orders confirmed at least 2 weeks in advance, personnel pass fees, vehicle pass fees, or venue-imposed logistics charges would be waived.
For multiple booths within the same event venue, early confirmation & consolidated orders are allowed to help clients better manage & reduce overall delivery, setup & teardown costs while avoiding duplicate transport charges.